Politique de remboursement

  • Due to the nature of our business all products and sale items are final sale

  • Bundles and frontal: You can exchange unworn items within 7 days.
  • Defective Items: Contact us within 7 days for a replacement or store credit.

Ordering

  • Customers are required to pay in full by credit card.
  • Orders take longer during sales and holidays.(3-10 days)
  • Your address must match your shipping address

Shipping

  • Shipping estimate: 3-7 business days
  • We sell and ship only within Canada. We offer free Standard shipping for purchases that are $399 and up. The estimated shipping time is 3-7 days. We may use a different carrier than what's listed.
  • A signature is required to receive all packages.

Returns & Exchanges

  • Final Sale: Wigs, clearance & sale items
  • Exchange only: Bundles & closures (within 7 days, unworn, original condition)
  • Defective products: Contact us within 7 days for replacement or store credit.

Important Notes

  • Shipping within Canada only
  • We're not responsible for lost or undeliverable packages.
  • See full policy for details on limitations and exclusions.

By placing an order, you agree to these terms.

Please contact us at customerservice@avaglamhair.com if you have any questions or concerns.

 

Customer care team