Shipping

Shipping Policy

Thank you for shopping with Ava Glam Hair! We are dedicated to ensuring your order is delivered promptly and efficiently. Please review our shipping policy below for more details.

Shipping Locations
We currently ship within Canada only. Please note that a signature is required upon delivery. Unfortunately, we do not offer international shipping at this time.

Processing Time
• All orders are processed within 3-7 business days (excluding weekends and holidays).
• Once your order has shipped, you will receive a notification with tracking information.

Free Shipping
We offer free standard shipping on all orders $399  and above within Canada

Estimated Shipping Times
• Standard Shipping (Free): 3-7 business days.
• Please note that delivery times may vary depending on your location and any potential postal delays.

Express Shipping (Optional)
For faster delivery, we offer Express Shipping at an additional cost. Rates and delivery times for Express Shipping will be calculated at checkout.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your shipment using this number on the carrier’s website.

Lost or Damaged Packages
We take great care in packaging and shipping your order, but in the rare event that your package is lost or damaged, please contact us immediately at customerservice@avaglamhair.com. We will assist you in resolving the issues

Order Issues
If you have any concerns with your order or have any questions regarding shipping, feel free to contact us at customerservice@avaglamhair.com. Our team is here to assist you and ensure your complete satisfaction.